The Handoff App: Terms of Service & Acceptable Use Policy

1. Nature of the Service & "As-Is" Provision

The Handoff App ("Handoff") provides a structured, automated, and immutable communication platform for co-parents. Handoff is an objective convenience tool, not an Electronic Health Record (EHR) system, legal service, or crisis intervention tool. The software is provided "as-is" and "as-available." Users assume full responsibility for maintaining independent backups of all vital information. Users agree not to rely on Handoff for emergency medical interventions.

2. Anti-Weaponization & Acceptable Use Policy (AUP)

Handoff is designed to de-escalate conflict. Users may not use the app to harass, intimidate, or inflict emotional distress on a co-parent. Prohibited conduct includes, but is not limited to: repeatedly triggering the "Tread Lightly" feature without cause, or intentionally flooding packing lists to overwhelm a co-parent. Handoff support staff will not mediate "he-said/she-said" disputes. We strictly act on verifiable system data and reserve the right to suspend or permanently ban any account violating this AUP without prior notice or refund.

3. Limitation of Liability & Dispute Resolution

Handoff assumes no liability for the accuracy of data entered by users or the legal/custodial outcomes resulting from the use of this software. In the event of software failure or data loss, Handoff's maximum financial liability is strictly capped at the total amount the user paid to Handoff in the twelve (12) months immediately preceding the claim. Any legal dispute between a user and Handoff must be resolved through mandatory, binding arbitration. Users explicitly waive their right to participate in any class-action lawsuit.

4. Subpoena, Legal Requests & User Financial Liability

Handoff is a neutral third-party infrastructure provider. Handoff personnel will not provide live testimony, affidavits, or depositions. If Handoff is served with a subpoena, court order, or legal data request regarding your account—whether initiated by you, your legal counsel, your co-parent, or any third party—YOU (the registered User) agree to bear all administrative and hourly costs associated with Handoff's compliance.

By creating an account, you agree to the following fee schedule for any legal data requests involving your account:

• Administrative Processing Fee: $500.00 flat, non-refundable fee.
• Custom Data Extraction (Metadata/Logs): $250.00 per hour.
• Courier/Legal Fees: Billed at cost.

To the maximum extent permitted by law, data will not be released to any party until the User has paid these required administrative fees in full.

5. User Warranties & Legal Authority

By inputting data regarding a minor child, the User expressly warrants they have the legal right, authority, and/or custodial standing to utilize a third-party logistical platform for said minor.

6. Account Security & Intellectual Property

Users are solely responsible for safeguarding their login credentials. Handoff retains all intellectual property rights to the software, branding, and code. Users grant Handoff a limited license to host and transmit their inputted data solely for the operation of the service.

7. Payments, Billing & Refunds

Handoff may offer paid premium subscriptions. Subscription fees are billed in advance and are non-refundable except as required by law. Users are responsible for canceling their subscriptions prior to the next billing cycle.

8. Modification of Terms

Handoff reserves the right to modify these Terms at any time. Continued use of the application following any changes constitutes the User's acceptance of the revised Terms.

9. Governing Law & Venue

These Terms shall be governed by the laws of the State of Michigan. Any mandatory arbitration or legal proceeding shall be exclusively venued in Kent County, Michigan.