The Handoff App: Terms of Service & Acceptable Use Policy

1. Nature of the Service & "As-Is" Provision

The Handoff App ("Handoff") provides a structured, automated, and immutable communication platform for co-parents. Handoff is an objective convenience tool, not an Electronic Health Record (EHR) system, legal service, or crisis intervention tool. The software is provided "as-is" and "as-available." Users assume full responsibility for maintaining independent backups of all vital information. Users agree not to rely on Handoff for emergency medical interventions.

2. Anti-Weaponization & Acceptable Use Policy (AUP)

Handoff is designed to de-escalate conflict. Users may not use the app to harass, intimidate, or inflict emotional distress on a co-parent. Prohibited conduct includes, but is not limited to: repeatedly triggering the "Tread Lightly" feature without cause, or intentionally flooding packing lists to overwhelm a co-parent. Handoff support staff will not mediate "he-said/she-said" disputes. We strictly act on verifiable system data and reserve the right to suspend or permanently ban any account violating this AUP without prior notice or refund.

3. Limitation of Liability & Dispute Resolution

Handoff assumes no liability for the accuracy of data entered by users or the legal/custodial outcomes resulting from the use of this software. In the event of software failure or data loss, Handoff's maximum financial liability is strictly capped at the total amount the user paid to Handoff in the twelve (12) months immediately preceding the claim. Any legal dispute between a user and Handoff must be resolved through mandatory, binding arbitration. Users explicitly waive their right to participate in any class-action lawsuit.

4. Subpoena & Legal Data Request Policy

Handoff is a neutral third party and not a party to any family court proceeding. Handoff personnel will not provide live testimony or depositions. All legal requests must be formally served to our Registered Agent with a minimum of thirty (30) days' written notice.

To deter frivolous requests, the requesting party agrees to bear all costs of compliance. By serving a subpoena, the party agrees to the following fee schedule:

• Administrative Processing Fee: $500.00 flat, non-refundable fee.
• Custom Data Extraction (Metadata/Logs): $250.00 per hour.
• Courier/Legal Fees: Billed at cost.

Data will not be released until all fees are paid in full.

5. Choice of Law

These Terms shall be governed by the laws of the State of [Insert Your LLC State Here].